Managed Detection and Response New Zealand

24/7 monitoring, expert response and full visibility, helping you manage threats proactively and on your terms.
Get 24/7 Coverage

Always on. 
Always Watching.

At Bastion, our MDR service is designed to give businesses the confidence that someone always has their back.

We combine best-in-class security technologies, world-class threatdetection, and a human-led response capability delivered by experienced analystswho get to know your environment.  

This isn't just alertsin a dashboard - it's a fully managed, end-to-end service that takes the burdenoff your team while improving your cyber resilience.

What our MDR service covers

24/7 Threat Monitoring
Our New Zealand and Australian based Security Operations Centre operates around the clock -monitoring your endpoints, identity, network and cloud environments for suspicious activity in real time.
Expert-led Detection and Response
Using industry-leading platforms including Microsoft Sentinel, Rapid7 InsightIDR and CrowdStrike Next-Gen SIEM, our analysts detect, triage and respond to threats - turningalerts into action before damage is done.
Active Threat Hunting
We don't wait for alerts to find threats. Our team proactively hunts for attacker behaviour and indicators of compromise across your environment.
Incident Response Included
When something serious happens, we move fast. Our team works with you to contain threats,  and coordinate response - sharing the burden every step of the way.
Dedicated Named Lead Analyst
Every Bastion MDR client is backed by a named lead analyst who knows your environment - not a faceless support queue. They stay with you for the journey.
Customer Portal Visibility
See every alert we work, real time ticket updates, response metrics and executive summaries, keeping IT and leadership aligned without chasing dashboards.

See what our customers say about us

Our security solutions are built on relationships. Here’s what business owners say about partnering with us.
Service Development Manager
Government Agency
"Great service, clear, detailed and precise information on what our vulnerabilities were and what needs addressing. Couldn't have been easier to deal with and very professional."
Security Operations
Energy Sector
"Excellent customer engagement and a thorough understanding of our diverse requirements. Outstanding testing and communication throughout the testing phase."

Why partner with Bastion?

Local expertise, enterprise-grade capability
With over 220 cyber security professionals across New Zealand and Australia, Bastion brings the depth of a large security organisation with the responsiveness of a local team.
Trusted by 400+ clients
From government agencies to critical infrastructure operators, our clients trust us to monitor and protect their environments around the clock.
Sovereign Partner, Complete Coverage
Bastion unites Quantum Security, ZX Security, Helix Security, Cassini and Cythera into a single sovereign team, delivering managed security, penetration testing, forensics, advisory and compliance from within Australia and New Zealand.‍
Compliance-ready
Our MDR service supports regulatory requirements including ISO 27001, NIST and PCI DSS - providing evidence of continuous monitoring, incident handling and detection coverage.‍
Contact us

Talk to our SOC team

Complete the form and we will contact you within one business day.
Frequently Asked Questions

Frequently asked questions

From risk assessment to rapid response - we’re with you every step of the way.

Can MDR help us meet compliance requirements?

Yes. Our MDR service supports regulatory requirements by providing evidence of continuous monitoring, incident handling and detection coverage - helping with frameworks like ISO 27001, NIST and PCI DSS.

Do we need MDR if we already have internal security tools?

Yes. MDR complements your existing tools by adding 24/7 oversight, specialised threat detection and response expertise that most internal teams can't maintain around the clock. We integrate with your environment rather than replacing it.

What's the difference between MDR and an MSSP?

An MSSP typically focuses on managing security tools and monitoring alerts. MDR goes further - combining advanced tooling with human analysts who actively investigate, hunt for threats and respond on your behalf. It's a more hands-on, outcome-focused service.

What is managed detection and response (MDR)?

MDR is a managed cyber security service that provides 24/7 monitoring, threat detection and expert-led response. Unlike basic log monitoring, MDR includes active threat hunting, real-time triage and hands-on analyst response - turning alerts into action and helping contain threats before they cause damage.